Introducing an “Online Dispute Resolution” (ODR) System

Sometime back, Reserve Bank of India (RBI) released the circular “RBI/2020-21/21 – DPSS.CO.PD No.116/02.12.004/2020-21”, introducing an “Online Dispute Resolution” (ODR) system.

ODR refers to the “Online Dispute Resolution” platform introduced by the Reserve Bank of India (RBI) to facilitate the resolution of disputes between banks and their customers digitally and efficiently. The ODR platform offers features such as online filing of disputes, submission of relevant documents electronically, virtual hearings through video conferencing or teleconferencing, and secure communication channels for exchanging information between parties.

Keeping our leaders, future-Ready – We are conducting the Thought-Leadership webinar on, “Online Dispute Resolution (ODR) System”,  advising how to go about implementing such a system.

You would know & learn:

The value – an efficient ODR system delivers to your organization

Best practices – on implementing ODR in smooth & flawless manner

Success Stories – on, how BFSI industry leaders are utilizing ODR and achieving excellence

Webinar Details:

Webinar Topic : Online Dispute Resolution (ODR) –  for Banks & Financial service players

Date, Time & Duration : 22nd August, 2024 (Thursday) | Time: 3:00 PM (IST) | 30 mins

To register yourself: You can simply share your interest in the same page.

Upon registration, you will receive a confirmation email along with the webinar-joining details.

We, SERVOSYS Solutions (www.servosys.com), are an Indian software product company delivering end-to-end workflow automation solutions. Our Low-Code BPM, DMS and LOS Solutions are trusted by industry players, like: ICICI Bank, ESAF, Suryoday, Fino Payment Bank, Karur Vysya Bank, ICICI Home Finance, Aye Finance, L&T Financial Services, Aditya Birla Housing Finance, and many more.