UPDATED ON <07 SEPTEMBER, 2023>
Servosys Solutions (A Unit of EML Consultancy Services Pvt. Ltd.) headquartered in New Delhi and hereinafter mentioned as “Servosys”, “we”, “us”, “our”, operates this website (www.servosys.com) which provides information about the company profile, its products, services and policies to its visitors/users and potential customers.
Contents written on this page is to inform our website visitors/users about our Privacy Policy regarding the collection, storage, usage, and disclosure of various data that we take from users/visitors to our website.
Our Privacy Policy is subject to change which solely depends on our discretion.
Your continued use of the Website after any such modifications to the Privacy Policy signifies your deemed consent to the amendments. Please read the Privacy Policy regularly to ensure that you are aware of the amendments and changes.
Through our website, we collect website user or visitor’s personal information which are mentioned below and which visitors have to provide voluntarily after agreeing and accepting the terms of policy (explained below under Visitors/Users Mandatory Obligations):
Name: We collect, store and process the name of a user/visitor if he/she has registered, attempts to register, asks queries related to our services, products, policies, and others, and subscribes to our newsletters, on our website.
Company name, address, and designation: We collect, store and process the name, address of the company to whom the user/visitor belongs and his designation if he/she has registered, attempts to register, asks queries related to our services, products, policies, and others, and subscribes to our newsletters, on our website.
Email Id: We collect, store and process email id of a user/visitor if he/she has registered, attempts to register, asks queries related to our services, products, policies, and others, and subscribes to our newsletters, on our website.
Contact Number: We collect, store and process contact numbers of a user/visitor if he/she has registered, attempts to register, asks queries related to our services, products, policies, and others, and subscribe to our newsletters, on our Website.
Address: We may collect, store and process addresses of a user/visitor if he/she has registered, attempts to register, and asks queries related to our services, products, policies, and others on our website.
Demographic Details: If possible but not in every case, we may also collect, store, and process data such as city, state, country, age group, and gender of our website visitors/users.
Other Data: If possible but not in every case, we may also collect, store, process details such as browser, platform (Mobile, Tab or PC), Internet Protocol Address (IP Address), time and duration (when and how long the visitor/user was on our website), of our website visitors/users.
Social Media: We may also collect, store and process data such as User Name, Date of Birth, preferred language, and gender of our website visitor/user if he/she has registered/logged into our website via Social Media Websites – Google, Facebook, Twitter, YouTube and LinkedIn. How much information (Name, User Name, Date of Birth, and Gender) could be accessed depends on the visitor’s own agreement with these social media platforms. For example, if a user has not made Date of Birth accessible to Facebook’s “Login with Facebook” App or Google’s “Log In with Google” App then we cannot access his/her date of birth.
If you choose not to provide your personal information when the same is mandatory to process your request, we may not be able to provide the requested service.
We do share data/information that we collect, store and process with:
Various data/information that we collect and process is used for the following purposes:
Servosys is committed to safeguard the interests of visitors from the EU region. If you are a user of Servosys services in the European Union, you have the following rights with respect to Servosys’s handling of your personal information:
We will retain your personal data for as long as needed to provide the access and use of the website unless a longer period of retention is required either by law or is necessitated for a legitimate business purpose. However, in our sole discretion, we decide the retention period of visitors/users data depending on our various requirements along with the above-mentioned purposes.
We are committed to comply with our privacy policy and take the best possible measures to ensure the data security of our visitors/users. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure. In any case, we ensure that it is not used in any other way. Or use it for any purpose other than explained above. We are compliant of ISO 27001:2013 information security standard and consequently use all available controls to safeguard the data of the users/visitors. While we will endeavor to take all reasonable and appropriate steps to keep secure any information which we hold about you and prevent unauthorized access, you acknowledge that the internet is not 100% secure and that we cannot provide any absolute assurance regarding the security of Your Personal Information. We will not be liable in any way in relation to any breach of security or unintended loss or disclosure of information caused by us in relation to your Personal Information.
Third-Party Links: During your interactions with us, it may happen that we provide/include links and hyperlinks of third party websites. It may also happen that you include links and hyperlinks of third party websites. The listing of such third party external sites (by you or by us) does not imply endorsement of such site by Servosys Solutions. Such third-party sites are governed by their own terms and conditions, and when you access such third-party sites, you will be governed by the terms of those third-party sites. We do not make any representations regarding the availability and performance of any of the external sites. We are not responsible for the content, terms of use, privacy policies, and practices of such third party websites.
A user/visitor who is registered on the website can email us to update or delete his/her personal data on our e-mail id – inquiry@servosys but the timing for processing such requests solely depends on our discretion. However, you are responsible for all the amendments carried out at your request.
Compliance with country laws: You are not allowed to use the Website if any of the terms of this Privacy Policy are not in accordance with the applicable laws of your Country.
Cookies on our website: We may store temporary or permanent ‘cookies’ on your device. You can erase or choose to block these cookies from your device. You can configure your device’s browser to alert you when we attempt to send you a cookie with an option to accept or refuse the cookie. If you have turned cookies off, you may be prevented from using certain features of the Website.
To raise your concern regarding our privacy policy, you can email us at contact@servosys.com but the acceptance or denial of processing such requests and timing for the same solely depends on our discretion.
Servosys Solutions is a unit of EML Consultancy Services Private Limited, a company headquartered in New Delhi, India. We are one of the fastest-growing providers of software products and technology services for business process automation solutions that address challenges like process turn-around time, organizational productivity, regulatory compliance, business scalability, operational visibility and excellence.
