Retail Lending Software Solution
An agile yet robust Retail Loan Origination Software Solution with automated and integrated everything that handles huge volume of consumer and retail loan requests.
Retail Loan Project Overview
Retail Lending Software Requirement
Servosys Solutions was called upon by a leading Asian bank to deploy a solution and transform their retail loan origination system to improve on customer satisfaction index.
The bank has more than 4000 branches of which about 100 branches are for retail assets. The lender was grappling with issues such as managing a high volume of loan applications, accommodating changes pertaining to regulatory norms, and other business dynamics in their process workflow. In the absence of an Omni-channel or an end-to-end retail lending software solution, the bank was not able to streamline its operation, starting from lead generation to customer onboarding, loan request processing, and underwriting to post disbursement processes.