ServoDocs®

Enterprise Document Management System

Built for Scale  |  Trusted by Leading Banks & NBFCs  |  Deployed in Days

Overview Of ServoDocs®

ServoDocs® is a leading-edge Document Management System (DMS) product that has the capability to archive, retrieve, and index documents, and provide fast search, independent of the size of the document repository. This product has been designed for delivering high performance and integrates with external systems through APIs.

 

Today, businesses create more documents than ever before, making it hard to manage and track them efficiently. To solve this, Servosys Solutions developed ServoDocs — an advanced document management system (DMS) that helps store, find, and share documents easily.

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    ServoDocs® is useful for long-term archive-retrieve use cases as well as short-term transactional use cases. It helps transform digitized paper documents and electronic files into valuable knowledge assets for organizations that need to deal with unstructured documents for conducting business, as the system allows authorized access to the archived documents. This product also helps users maintain versions of the documents uploaded into the system.

    Business applications like Lending Management System (LMS), Core Banking System (CBS), Customer Relationship Management (CRM), Customer On-boarding, Core Insurance, ERP, etc can be integrated with ServoDocsTM through APIs.

    Advanced Features and Capabilities of ServoDocs®

    HIGHLY INTEGRATION-FRIENDLY

    Readily available APIs allow integration with any 3rd party applications

    MULTI-STORAGE SUPPORT

    ServoDocs support multi-storage types in a single setup

    FAST SEARCHING & MIS

    Search on File, Folder and meta levels ensures instant retrieval.

    PARALLEL READ/WRITE

    Supports a high degree of parallel read/write operations that are faster than the traditional systems.

    SECURITY & ENCRYPTION

    To adhere to stringent data security policies, documents are stored and transferred in encrypted format.

    INCREASED PRODUCTIVITY

    "Work anywhere, organize documents better, collaborate effectively, save time, and boost productivity.

    Breakthrough results delivered across BFSI

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    Lowered TAT

    Compliance & Security

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    Lessened Manpower

    Integration Friendly

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    ServoDocs® – Document Management System

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    Trusted By Industry Leaders

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    ServoDocs®: Streamline Your Document Management System

    In the contemporary digital landscape, enterprises are generating an unprecedented volume of documentation. Effectively managing this bulky paperwork presents inherent challenges, including the risk of misplacement, time wastage, and frustration. In response to this need, Servosys Solutions has created ServoDocs, a sophisticated document management system (DMS) aimed at facilitating seamless document storage, retrieval, and collaboration. 

    Overview of ServoDocs: Document Management Software

    ServoDocs is an innovative document management software capable of efficiently indexing, retrieving, and archiving documents while offering rapid search capabilities. The product’s primary design objective is optimal performance, complemented by its integration with external systems through the use of APIs, irrespective of the scale of the document repository.

    ServoDocs benefits both short-term transactional and long-term archive-retrieve use cases. Because the system allows permitted access to preserved documents, it assists in converting digitized paper documents and electronic files into valuable knowledge assets for enterprises that must deal with unstructured materials for conducting business. Users can retain versions of the papers they upload into the system with the use of file management software.

    ServoDocsTM can be integrated with business programs like ERP, CRM, Lending Management System (LMS), Core Banking System (CBS), Customer Onboarding, Core Insurance, etc., via APIs.

    Benefits of Using Document Management System Software

    For companies of all sizes, ServoDocs provides numerous advantages. These are but a handful:

    • Enhanced Efficiency: ServoDocs eliminates the need to manually search for paper documents, helping you save time and money. Its user-friendly design and robust search capabilities enable you to locate the necessary documents quickly.

    • Improved Collaboration: With document management system features, users can collaborate more easily on documents when they use document management system software. You can assign projects to coworkers, track progress in real time, and exchange documents with them.

    • Enhanced Output: ServoDocs’ ability to streamline document management procedures can make your staff members more productive. They can concentrate more on their primary responsibilities and spend less time looking for paperwork.

    • Enhanced Security: Legal document management software protects your documents with solid security features, including role-based access control, encryption, and audit trails.

    • Lower Costs: The best document management software can assist you in lowering the price of managing documents and storing paper records. You can cut expenses on filing, copying, and printing.

    • Disaster Recovery: ServoDocs allows you to save your documents on the cloud, where they are accessible from any location, even in an emergency.

    Advanced Features of DMS System: ServoDocs

    Key Features:

    • Highly Integration-Friendly: ServoDocs offers readily available APIs for seamless integration with any 3rd party applications.

    • Multi-Storage Support: ServoDocs supports multiple storage types within a single setup.

    • Fast Searching: With the support of the finest DMS system, users can perform instant retrieval through file, folder, and meta-level searches.

    • Parallel Read/Write: The system supports high levels of parallel read/write operations, resulting in faster performance compared to traditional systems.

    • Security & Encryption: Documents are stored and transferred in encrypted format to comply with strict data security policies.

    • Increased Productivity: ServoDocs enables users to work from anywhere, better organize documents, collaborate effectively, save time, and enhance productivity. 

    Breakthrough results delivered across BFSI

    Lowered Turnaround Time (TAT)

    1. Advance DMS not only streamlines document retrieval and ensures compliance but also automates procedures.

    2. It provides advanced search capabilities and system integration, resulting in prompt decision-making and reduced turnaround times (TAT).

    Compliance & Security

    1. Advance DMS guarantees the safety and compliance of confidential financial records.

    2. It conducts audits and regulatory inspections through the provision of a secure and compliant document repository.

    Reduced Manpower

    1. By automating document processes, advanced digital document management software diminishes the necessity for manual handling.

    2. Swift retrieval minimizes the time spent searching for documents.

    Integration-Friendly

    1. Advanced document control software offers robust APIs for seamless interaction with existing software.

    2. It enables real-time data synchronization for collaborative and up-to-date document modifications.

    Getting Started with ServoDocs: Document Control Software

    Utilizing ServoDocs is straightforward to initiate. Prospective users can request a trial of the software from Servosys Solutions before making a purchase. The company offers a diverse array of options tailored to meet the specific requirements of your business. ServoDocs stands as a robust and user-friendly document management solution, capable of significantly enhancing productivity, security, efficiency, and collaboration for businesses of varying scales. In addition, Servosys Solutions extends its services to include a loan origination system, designed to optimize the loan processing workflow. For those seeking to streamline their document management processes, ServoDocs presents itself as a compelling solution worthy of consideration.

    FAQ’s

    Document Management System

    1. What is a digital document management system?

    A digital document management system (DMS) is a software used for voluminous archival, indexing, retrieval, and versioning with extensive integration capabilities using APIs. With an advanced DMS, organizations scan and import files, categorize them using metadata, share data using controlled access, maintain detailed logs of document activities, and more, meeting regulatory compliance requirements.

    ServoDocs document management software is a feature-packed tool with user-friendly and next-gen capabilities such as:

    • User friendly UI for easy search, retrieval, archival, and versioning of documents
    • Includes web admin console with features for user and access control.
    • Maintains audit trail for easy compliance for user and admin types
    • LDAP/Active directory integration to centralize user authentication, manage permissions, and provide single sign-on (SSO) across multiple applications and services.
    • Auto indexing of records via Barcode, QR, MICR, and CSVs.
    • Provides annotation tools for highlighting and stamp masking)
    • Cloud / On-premise deployment including Azure, S3, SAN, NAS
    • Admin dashboard for user and rights management
    • Built on microservices architecture with Docker/Kubernetes allowing auto health checks, easy scaling, and lightning fast deployment.
    • Document purging and retention features for seamless document retention and removal.

    ServoDocs is a robust, high performance and enterprise-grade document management system suitable for organizations with voluminous documentation and strict regulatory needs such as Banking, Finance, and Insurance Industries.

    Here’s what makes it a go-to solution for India’s leading enterprises:

    1. Microservices Architecture: ServoDocs is built on a Microservices architecture (using Docker/Kubernetes allowing lightning fast deployment, auto health checks, and easy scaling. Since this design allows for parallel read-write ops, teams can efficiently handle high volume of requests, something they can’t do efficiently with traditional systems.
    2. Flexible deployment options: ServoDocs offers versatile cloud (Azure, S3), on-on-premise, SAN, and NAS deployment options
    3. Automated Record Indexing: While traditional tools offer metadata indexing, ServoDocs goes beyond offering auto-record indexing via Barcode, MICR, QR, and CSVs.
    4. Strong Integration capability: ServoDocs provides readily available APIs allowing seamless interaction with a wide range of third-party apps such as ERP, CRM, Core banking systems, and Lending management systems (LMS).

    ServoDocs document management solution is built keeping in mind the voluminous data needs and strict regulatory requirements of banks and financial institutions. Several leading banks and NBFCs rely on ServoDocs and have achieved the following results:

    1. Reduced TAT: ServoDocs allows for automated routing of loan applications, reducing TAT and human error.
    2. Reduced Risk: ServoDocs offers integration with credit bureaus, allowing auto pre-screening and verification.
    3. Zero Authorized Access: Our partners leverage security features like AES256 storage encryption, role-based access control, multi-factor authentication, securing their ecosystem.

    Automated audit trails, seamless integration with DigiLocker, and Adhar masking are some capabilities that continue to benefit our partners in day-to-day work increasing their overall efficiency and productivity.

    To integrate ServoDocs document management solution with core banking systems, we provide ready-made APIs. This allows a seamless two-way data flow enabling ServoDocs to retrieve info from CBS and in turn archive documents and update records with in the CBS based on events executed in our DMS.

    ServoDocs is designed for flexibility, allowing various storage types within a single setup. For instance, ServoDocs uses cloud object storage services such as S3 and Azure as well as supports access to local servers via Storage Area Networks, and Network Attached Storage (NAS).

    This multi-storage support and flexible deployment model allow organizations to choose the environment that best fits their security policies, existing infrastructure, and compliance requirements. 

    ServoDocs ensures compliance with banking regulations through its advanced security features like encryption, audit trails, automated indexing, workflow automation, and monitoring indicators like customer behaviour and regulatory changes.

    The encryption feature for instance allow Banks to protect sensitive data from unauthorized access or breaches, enabling Banks to meet the data security requirements of regulatory bodies like RBI.

    The typical implementation timeline for a Document Management System (DMS) can vary widely, from a few weeks for a basic setup to several months for a complex enterprise-wide deployment, especially within regulated industries like banking and NBFCs.

    Gen AI auto Aadhaar Masking by Servosys ensures data privacy and RBI regulatory compliance by automatically detecting Aadhaar chards (in any format) and asking first 8 digits of the Aadhaar number. This eliminates manual masking errors and enhances security in document processing and PII data protection of Bank’s/NBFC’s customers.

    Here’re the series of steps for Aadhaar auto-masking:

    • Ingestion:Documents are uploaded to ServoDocs document management system.
    • Detection:AI/OCR feature automatically identifies the 12-digit Aadhaar number.
    • Masking:The system automatically replaces the first eight digits with “XXXX-XXXX”, leaving only the last four visible.

    Storage: The masked document is securely stored, ensuring compliance with UIDAI regulations and data privacy laws.