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Harnessing AI for Customer Experience (CX) – A New Chapter towards Digital BFSI

The banking, finance service and insurance Industry is undergoing a profound transformation because of modern-advanced technologies and evolving customer needs. And, today Artificial Intelligence (AI) is going to be deciding factor to define how companies are going to interact with their customers and serve them in the modern world.

Ajay Agarwal, Managing Director of Servosys Solutions, sheds light on how AI is making banking better for customers.

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